Report: #1452409

Complaint Review: Priceline.com -

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Ripoff Report is Xcentric Ventures

Submitted: Thu, July 19, 2018
Updated: Thu, July 19, 2018
Reported By: Doug — Harrisburg Pa United States

Author Confirmed

Why?

Priceline.com United States

Phone:
Web: www.priceline.com
Category: Travel Companies

Priceline.com and Hertz car rental did not honor contract made at

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Booked a car rental from the Dublin Airport through Priceline with Dollar car rental. Once in Dublin, found that the rental would be handled by Thrifty and billed by Hertz.

Priceline contract was for 134 euro plus add-ons. Hertz billed me 341 euro plus add-ons. I signed for and am not objecting to the add-ons but did object to the 207 euro increase in base price (plus additional tax). Thrifty and Hertz refused to honor the contract I had thru Priceline.com.

Filed a complaint with Priceline. The original person I talked to at Priceline said this was clearly a case of over charging. However, when I received the final response from Priceline, they sided with Hertz saying only that the bill was correct.

Obviously, Priceline doesn't stand behind their contracts with their customers. From now on I will book directly with the provider - but definitely not Hertz!

This report was posted on Ripoff Report on 07/19/2018 03:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pricelinecom/pricelinecom-and-hertz-car-rental-did-not-honor-contract-made-at-1452409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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