Priceline.com Priceline all about the money. Booked me into a 3 star dump, no refunds

I usually can rely on Priceline to find me the best deals on hotels, but they scammed me this time.

Priceline system offered me an Express deal in Vestal, N.Y. at a 3 star hotel for a very reasonable price.  Express deals are booked blind - you don't know the hotel until you've booked and paid.   But the system hinted that I've stayed there before.  

Great.  I've stayed at two hotels in Vestal.  A Hampton Inn which is a gorgeous property, and a Quality Inn which was VERY much less than stellar and my wife made me swear never to book her into such a place again. I made a calculated decision.  You guessed it, the booking turned out to be the Quality Inn which is most definitely NOT a 3 star property =misleading advertising.  Strike One.

Contacted Priceline immediately to cancel.  I can't take my wife for her birthday surprise to a low end hotel.  The agent hummed and hawed and said I need to call their Flight Reservation department to discuss the booking.  We aren't flying anywhere, but OK.   Strike Two.

Long story short, no cancellations allowed. You're stuck with your booking, no mercy.  Strike Three and I'm out cuz I'm certainly not staying in that hotel even if you pay me.  Priceline definitely not customer oriented.

But the good news is I booked a room at the Hampton anyway and looking forward to our stay there, but no thanks to the folks at Priceline.