Complaint Review: Voicestream - Bellvue Washington
- Voicestream 12920 SE 38th Street Bellvue, WA 98006 Bellvue, Washington United States of America
- Phone: 1-800-318-9270
- Web:
- Category: Corrupt Companies
Voicestream overbill and down right horrible service!
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
VOICESTREAM SUCKS
Got my very first cellular phone from a friend who worked with Voicestream. Thought it was such a good idea-boy was I SO wrong!
Got my first bill in December. Was 44 dollars. 20 minutes over. Thought well, only 20, I could have done that. So I didn't argue over it. -Payed it-late. But still payed it. Second month "got more" (BULL F***ING s**t) Got my 2nd month bill. Also, when I pulled my jaw off the floor, I called Customer Care. (BFS again!) They claimed I went over my minutes big time! Im talking my plan was for 40 a month. My bill was 395 f***ing dollars!!! That's like what? 2000 minutes over? I'd have cancer! My phone would have to be talking all day and all night! I used it. But not enough to go over my minutes! So I called Custmer Care, guy was a total a*****e. And told me basically to either pay of ruin my credit.
I had no way to pay that! I didn't not make those calls. I was getting double-billed and 1st minute charge as well.
3rd month again, another 195 bucks! Why the hell would I even turn my cell on when my last bill was 400 bucks? I called up and they told me they didn't set up my plan right. So they credited me. It was not even enough. Only 40 bucks, I think. It took about 4 phone calles to get them to actually credit my account.
I had one very nice gentleman help me out about the 70th time I had to call. -Derek- was his name. He discovered I was again, on the wrong plan. So after he did the math. all I owed was 130. I payed 140 5 days BEFORE it was to be turned off. Had a conformation number even. Credited before 5 days. And the stupid f***s turned off my cell phone anyway! Didnt turn it on until I was literally, screaming at them.
I have had nothing but trouble from Voicestream both the service, and the cellular phone itself. During the time I had paid my bill, thought everything was fine, I had an emergency. I had to dial 911. I could bearly hear what the operator was saying, and she could hardly hear me! We struggled to hear one another till the fone dropped out completly. DURING A 911 EMERGENCY CALL!!!!!!!!!! I called back with the same shitty interference, and the 2nd operator didnt have a clue what I was talking about! Quality Voicestream service comming at ya!
My fight with Voicestream is NOT over. Talking to the Customer Service is like talking to a brick wall. It does no good no matter how long/time you talk!
Advice with ANYONE thinking about buying a cellualr Phone... DO NOT USE VOICESTREAM. USE ANYONE ELSE. YOU WILL -NOT- REGRET IT!!!!
Voicestream SUX!!!!!
-Aaron Sweely
This report was posted on Ripoff Report on 03/19/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/voicestream/bellvue-washington-98006/voicestream-overbill-and-down-right-horrible-service-4709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.