Complaint Review: Holiday Cruise Line - Internet
- Holiday Cruise Line Internet USA
- Phone:
- Web: http://www.holidaycl.com/index.asp
- Category: Cruise Ships
Holiday Cruise Line Issues no refunds West Palm Beach Florida
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DO NOT USE THIS CRUISE LINE. I tried to cancel my $59 while still on the original call, as I didn't want to pay for extra hotel/car rental stuff, and they wouldn't let me! The original operator put his supervisor Stephanie (Employee #FL3026) on the line, and her response to my desire to cancel the transaction was "Then why did you purchase it in the first place?" She told me it was not refundable, as it had already gone through, which was a lie (I immediately called my CC company and they confirmed). She would not stop talking to listen to me (HORRIBLE customer service), and told me I could not speak to her supervisor as she was the only person in charge.
This report was posted on Ripoff Report on 09/29/2015 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/holiday-cruise-line/internet/holiday-cruise-line-issues-no-refunds-west-palm-beach-florida-1257884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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