Complaint Review: Caribbean Cruise Line - Fort Lauderdale Florida
- Caribbean Cruise Line 2419 E Commercial Blvd Ste 100, Fort Lauderdale, Florida USA
- Phone: (800) 586-6693
- Web: http://www.bahamascruiseregistratio...
- Category: Travel Agencies
Caribbean Cruise Line Ramada Plaza Fort Lauderdale / Caribbean Cruise Line VacationsRamada Plaza Fort Lauderdale / Imperial Majesty Cruise Line Vacations Bought a Vacation package that was misrepresented by the sales agent Fort Lauderdale Florida
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Bought a Vacation package that was misrepresented by the sales agent. I was contacted by Caribbean cruise line sales representative on March 19 2014 with an exclusive vacation package offer for 2 people that I can use anytime within 18 months of purchase. I was told that the package will include Round trip flights. One week free car rental. 2 nights at Ramada resort Fort Lauderdale with breakfast, lunch, and dinner included. 2 nights at Caribbean cruise ocean view room with food and entertainment included. $50 voucher worth of gambling money. 2 Nights stay at Grand Lucayan Bahamas. The vacation sounded like a great deal so I bought it. I paid $393 on 03/19/14 and made additional monthly payments of $65.33 for 6 months from April 2014 to September 2014 for the grand total of $784.98 On 12/28/14 I call to reserve my vacation and I was outraged to find out that the flights are no longer included in the package and I was told I'm going to have to pay additional fees at the cruise and pay for parking. I also had to do a five hour timeshare tour in Fort Lauderdale. Non of this was mentioned when I bought the package on march 19 2014. As you can imagine I was very upset I wanted to cancel and get a refund but I was told there were no refunds. After doing some research online I found out that a lot of people were tricked into buying these packages and not getting what they paid for. their were plenty of Ripoff Reports and scam reports concerning this business.
http://www.bbb.org/south-east-florida/business-reviews/vacation-certificates-and-vouchers/caribbean-cruise-line-in-fort-lauderdale-fl-92014161
Please help me get a refund from this scamers. Thank you
This report was posted on Ripoff Report on 01/05/2015 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/caribbean-cruise-line/fort-lauderdale-florida-33308/caribbean-cruise-line-ramada-plaza-fort-lauderdale-caribbean-cruise-line-vacationsramad-1199531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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