Complaint Review: 21st Mortgage - Knoxville Tennessee
- 21st Mortgage 620 Market Street Knoxville, Tennessee United States
- Phone:
- Web: 21stmortgage.com
- Category: Mortgage Companies
21st Mortgage Allows escrow to be in negative even though you have paid escrow from beginning of loan Knoxville Tennessee
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When getting ready to sell my home, I asked for a payoff report. I have had my home for 4 years and have paid off approximately $4,000 of the principle yet the payoff amount is the same as my loan amount. When I looked into and received the payoff letter, it shows the escrow is negative over $3,000. I called and asked about this and was told it is because they just paid the taxes and insurance. I inquired why it is negative since I have been paying escrow from the start and my payment even went up $200 a month after the first year to compensate for miscalculations. There was no explaination. I asked for an audit of the escrow and was told there was no audit but they could send me an analysis. I told them I wanted a full listing of the escrow from the start of the loan. Still have not received that. I also noticed that I am being charged interest on the total owed, escrow included, even though that should not exist and noone you talk to can explain. Basically, I have been paying escrow every month for 4 years but apparently somehow I am paying it a year in arrears.
This report was posted on Ripoff Report on 12/06/2017 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/21st-mortgage/knoxville-tennessee-37902/21st-mortgage-allows-escrow-to-be-in-negative-even-though-you-have-paid-escrow-from-begin-1415299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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