Report: #1327835

Complaint Review: HomeTeam Inspection Service - Tampa Florida

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 13, 2016
Updated: Tue, September 13, 2016
Reported By: Chris — Wesley Chapel Florida USA

Author Confirmed

Why?

HomeTeam Inspection Service 720 E. Fletcher Ave. #105 Tampa, Florida USA

Phone: 813-632-0550
Web: www.hometeam-tampabay.com
Category: Unusual Rip-Off

HomeTeam Inspection Service Mitch, Owner of HomeTeam Inspection Service of Tampa. Stay Away!!! This company does not protect the buyer!!! Tampa Florida

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I actually give Home Team 0 starts out of 5. STAY AWAY!!!!!! We had them inspect our new home. I set up an appointment that fit around my schedule as I wanted to be present. I showed up 15 min early and they were already done inspecting the ...MoreI rate HomeTeam Inspection Services 0 starts out of 5. STAY AWAY!!!!!! We had them inspect our new home. I set up an appointment that fit around my schedule as I wanted to be present. I showed up 15 min early and they were already done inspecting the outside of the house. 

The issues: 1. Our attic was infested with rats. Home team completely down played the infestation stating there were a few droppings in the attic. Pest and rodent assessment, other than termites, was not covered in the inspection. However, as a decent human being protecting the home owner, you would think they would have mentioned this was an issue. The rat droppings were all over the attic. At the time, I should have looked myself! Once we moved in, we had our pest control guy check it out and he said it was infested. We also had an additional, highly recommended, pest control service come for a second opinion and they emphaitcally stated it was infested and had been for some time. We had them take care of the problem which cost us $1100.  2. There was a soft spot on our roof which the Home team "Master inspector" missed. It is in plain sight and any inspector worth there salt would have identified it. I had the owner, Mitch come out to take a look and he was nothing but rude, intimidating, and defensive and refused to take any accountability for the rat infestation or soft spot. The Master inspector also accompanied Mitch. With Mitch present, he told me that he should have identified the soft spot and that he made a mistake. However, Mitch still refuses to take accountability. Mitch also told me that if he were me, he would leave the roof alone. Well.... after tropical storm Hermine, the roof leaked through the ceiling. We had the roof fixed yesterday which cost an additional $1,700. 3. Other issues, broken sprinklers, a pool heat pump not working, air conditioner problems, 3 toilets that flush 3-4 times continuously, all additional items not mentioned in the inspection report. 

Mitch did not take any accountability, but did offer us a refund stating that "in good faith", since he did not meet our expectations, he would reimburse us for the inspection fee. This refund is just for the inspection fee and does not include the thousands in damage we incurred due to a poor inspection. However, if we accept the refund, we are liable to be sued if we say anything negative about the company and we would be responsible for their legal fees. We rejected the refund of the inspection fee as we want to let everyone know what a horrible experience we had so that this does not happen to anyone else. 

Our real estate agent referred Home Team Inspection Tampa. I truly believe that Home Team works on behalf of the real estate agent protecting their sale to ensure more referrals. Home Team definitely did not work on our behalf. They ended up costing us thousands of dollars and hours of work. They were in and out in less than an hour and a half for a 3500 sq foot house with a pool. Please, do your research. The reason you don't find more negative reviews on Home Team is because they will refund your inspection fee, but make you sign a legal document stating they can sue you and you will have to pay their legal fees if you say anything negative about the company. I know there is always that individual who just can't be satisfied and goes out and writes negative reviews because they are just miserable. This is not me. These people took advantage of us and I don't want this to happen to anyone else.This is why we refused the $600 inspection fee reibumrsement. $600 is a lot of money, especially when buying a new home. We used up a good chunk of our savings to correct the issues HomeTeam neglected. However, I am not willing to bend my principales to give this company the satisfaction of knowing I will be keeping my mouth shut!  They refused to make the situation right and if this happens to you, they will do the same thing! Wesley Chapel, FL is a great community with great people! Please be smart and be informed!

This report was posted on Ripoff Report on 09/13/2016 04:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hometeam-inspection-service/tampa-florida-33612/hometeam-inspection-service-mitch-owner-of-hometeam-inspection-service-of-tampa-stay-a-1327835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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