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Ripoff Report | Castlerock Review - Arlington Heights, Illinois
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Report: #517693

Complaint Review: Castlerock Security - SAI Security - Arlington Heights Illinois

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  • Reported By: Howard — Virginia Beach Virginia U.S.A.
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  • Castlerock Security - SAI Security 2101 Arlington Heights Road Arlington Heights, Illinois United States of America

Castlerock Security - SAI Security - Pinnacle I asked them to cancel my service and they refused. They provide no proof of a contract yet want $239.44 to cancel early. Arlington Heights Illinois

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On September 29, 2009 I wrote Mr. Brian Johnson, President/CEO of CastleRock Security Inc a certified letter requesting they cancel my service and stop charging my checking account $37.00 per month.

I received a letter from Mr. Johnson stating that they had in fact purchased Pinnacle Security and SAI yet they provided no signed contract and refused to cancel unless I pay an additional $239.44, claiming the remaining balance due until the end of a 36 month contract.

I was never given nor did I ever sign a contract with Pinnacle Security. I only signed an Installed Installation Invoice.

This report was posted on Ripoff Report on 10/31/2009 05:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/castlerock-security-sai-security/arlington-heights-illinois-60005/castlerock-security-sai-security-pinnacle-i-asked-them-to-cancel-my-service-and-they-r-517693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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