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Report: #1468714

Complaint Review: Avangate -

  • Submitted:
  • Updated:
  • Reported By: James — Anacoco United States
  • Author Confirmed What's this?
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  • Avangate United States

Avangate iola software Autorenewed after cancelled Internet

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System Mechanic offered me a 60% discount on their new supremium service, Phoenix. When I clicked to accept the offer, it said the offer was no longer availbale and I had to be 79.95.  Note that System Mechanic is only $29.  I told them I did not want Phoenex, but they billed Paypal a an aotorenewal.  I appealed on their wite ad was denied, so I appealed to Paypal.  Paypal asked for some evidence that I had appealed, but since it was done on the Avangate site, I had no record.  I appealed back to Avangate, and iola software (maker of system mechanic), but was denied again.

 

The crux is that Avangate proecessed an unauthorized autonewal (I haned supbscibed in the first place) through Paypal as an autorewal and I can't get the money back.

This report was posted on Ripoff Report on 12/03/2018 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avangate/avangate-iola-software-autorenewed-after-cancelled-internet-1468714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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