Report: Geico Insurance
Category: Insurance Companies
Geico Insurance - Atrocious Customer Service They think they're untouchable Watch this! Washington
*Consumer Suggestion ..Your comments were entertaining at best.
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Geico Insurance
Fax:
Washington,
U.S.A.
Submitted: 9/24/2004 11:26:52 PM
Modified: 2/12/2005 8:11:40 AM
Sandy
Nine Mile Falls, WashingtonI was intentionally hit by a geico client because he wanted over in my lane... his lane had ended about 50 feet back. I received a letter soon after the accident accepting full responsibility of the accident. They told me to take my car in for repairs and instructed me where to get a rental automobile while mine was being repaired.
I did exactly as they instructed. When I arrived at the car rental location, they stated the only available vehicle was a full sized truck. I was not pleased with this but I no choice. I had to pay for the rental and Geico was to send me a check. Oh they did but only covering a portion of the total rental cost. They said I didn't have the right to upgrade from what my car. Mind you I drive a nice sports car. The car rental business called Geico & explained this but fell on deaf ears. I just wanted my car fixed.
They have called me, my place of employment, physicians and even my husband in attempts to congregate information on me. They got nothing. They are now demanding my medical records for the past 10 years, my employment records for 10 years and other outrages reports. I am more than happy to release any & all records that pertain to my injuries or any other medical records that reflect prior injuries that relate to this, etc.
I went to the Insurance Commissioner's office & they have been irreplaceable with their suggestions, guidance and overall support. It is well known Geico has the worst reputation in the Insurance field. They use intimidation tactics, they threatened and they are more than willing to drag your claim on until they break you and you accept their pitiful settlements. Well GEICO, guess what, I'm not hungry and in no hurry go to the bank. I WILL NOT fall victim to your sordid - near illegal tactics. The letter alone you sent me as well as recorded phone conversations has even made our Insurance Commissioners and my attorney speechless.
I would love to hear how Geico has abused you. I have printed out over 200 files against GEICO….
Thorn in your side
Everywhere, Washington
U.S.A.
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Updates & Rebuttals:
- Better to be a savy & informed consumer then send Zigrida [10/17/2004 9:37:26 AM]
- GEICO is the WORST! Jan [11/22/2004 5:53:15 AM]
- Your comments were entertaining at best. Sandy [2/12/2005 6:52:58 AM]
Better to be a savy & informed consumer then send
Thorn in your side
Everywhere, Washington
U.S.A.
Sorry you got yourself in such a situation
but it sounds like you are mainly angry with yourself.
Did you report this accident to your own insurance company within 24 hours?
I presume you did.
Did you read all the fine print in reference
to car rental policy while your car is being fixed? You do have choices and unless you
exercise them you only have yourself to blame
later.
Please accept my rebuttal to not accept your deep hatred for GEICO.
GEICO just saved me over 20% in premium payments.
At the moment I have no complaints with them.
Till I do, I'm happy they finally came to N.J.
We have been paying the highest rates in the country. Talk about car ins. ripoffs in N.J.!!
Our Ins. Commission office could not do a thing about it.
Better to be a savy & informed consumer then send
bitter hate letters which will wind up in the circular file anyway.
Lately in this forum it looks like GEICO insured drivers are not very good drivers!!!
Hope your car is fixed by now.
GEICO is the WORST!
...just another GEICO gecko doing the RIP YOU OFF DANCE!
I have a GEICO complaint listed at a later date and I agree with everyone that hates GEICO. If you don't believe us you will some day.
Just go=o to the major website complaint sites: www.complaints.com, www.planetfeedback.com,and individual state insurance department ratings.
Compare how may GEICO complaints there are compared to any other insurance company. It's like a million to one. It will amaze you! GEICO is horrific. Their television ads about 97% customer satisfaction are the worst lie yet.
Are you sure that GEICO gecko isn't red, have horns, a spear and a forked tail?
Submitted: 2/12/2005 6:52:58 AM
Modified: 2/12/2005 8:11:40 AM
Sandy
Nine Mile Falls, WashingtonU.S.A.
Your comments were entertaining at best.
I was amused by your evaluation of my letter. Not exactly sure how you could even remotely come to such a conclusion, but thanks for the amusement.
To comment 1st on your opening sentence, and I quote “Sorry you got yourself in such a situation but sounds like you are mainly angry with yourself." End quote. WHAT? You must have skipped the part of my letter that explained what occurred. I, dear Geico poster child, was abiding by all traffic laws when “I" was struck. Geico has already acknowledged their client was 100% at fault. So, your theory “I got myself in such a situation" would indicate you can't comprehend driving laws. And then you proceed to say I am angry with myself… Now that was the funniest part of your letter. Please have someone explain this to you; I was the victim of another drivers careless, illegal and dangerous actions.
As far as my rights and responsibilities, not only do I know them but I even understand them. Do you? Trust me I am educated and trained in contracts far more in-depth than any I am sure you have ever encountered or could hope to understand.
If you find my letter bitter and hateful then I suggest you take off your blinders and see things for what they are. I am offended by the actions and behavior of a company that prides themselves in Customer Service and offers very little to victims such as myself. I must add however, I recently learned the employee that bestowed the abusive behavior on me has since been fired. I now am working with a gentleman and up to this point has treated me with respect and I have no complaints thus far.
I am happy you found the right insurance company for you and your families needs. I cannot speak for Geico as a client; I am on the other side of the fence. I do not hate them, but I find their business practices offensive and abusive.
It is a fact most people aren't informed of their rights and find themselves accepting pennies on the dollar in a settlement due to intimidation and strong-armed tactics. What I stated is very simple, I have researched, studied and spoken to the experts in this field and I am ready to stand toe to toe & hopefully reach a resolution that is fair and reasonable
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