Complaint Review: Alterra Design Homes, LLC - Fitchburg Wisconsin
- Alterra Design Homes, LLC 2935 South Fish Hatchery Rd #217 Fitchburg, Wisconsin United States
- Phone: 6085200021
- Web: https://alterrahomes.com/
- Category: Construction
Alterra Design Homes, LLC home construction Fitchburg Wisconsin
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We hired Alterra Design Homes to construct a new single family residence in Fitchburg, WI in 2017. The contract and building plans called for handicap accessibility between the garage and kitchen door for our elderly mom. Handicap accessibility was our only non-negotiable item on the home build.
Alterra’s owner Ryan Werth and his excavator Brad Fuller did not follow the building plans for the level of the garage floor, which led to the requirement for 3 steps leading from the garage to the kitchen and caused loss of handicap accessibility. Mr. Werth repeatedly agreed to fix the problem by putting in a handicap deck/ramp between the patio door and garage service door, but as we neared occupancy he refused. We had been told not to worry about the cost - that Alterra would take care of it. They did not.
Alterra refused to provide itemized billing for the final draw, filed a fraudulent lien that we had removed, and eventually turned the problem over to their insurer Frankenmuth Insurance Claims who refused to cover the cost of a handicap deck/ramp. If starting over, we wouldn’t hire this company to build a doghouse.
This report was posted on Ripoff Report on 05/22/2021 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/report/alterra-design-homes-llc/fitchburg-wisconsin-home-1508275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.