Report: Budget Truck Rental
Category: Moving Companies
Budget Truck Rental Charging your account than your actual charges, charging extra fees you don't owe Arlington Texas
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Budget Truck Rental
Fax:
Arlington, Texas, 76011
U.S.A.
Submitted: 11/20/2008 10:16:43 AM
Modified: 11/20/2008 10:17:00 AM
Tina
Grand Prairie, TexasI rented a moving truck, the truck was a real POS (piece of sh%#), was told I could return the truck at night and leave keys and contract in night drop as to avoid being late for the 8 a.m. due time. I moved, went to the gas station and filled the truck up with gas, so full gas came out all over my pants and shoes. Then I returned the truck - note the gas station is less than a block from the rental place- did as instructed, left keys and contract in night drop. I then called the next day to get my TOTAL charges and was told I owed $105 which would be taken out of my initial deposit of $150.00. I asked for a break down of the charges and was informed that I was charged $27 for 2 gallons of gas. I was upset and requested that the manager return my call to discuss this. Then the lady said 'well maybe someone stole gas from the truck after you dropped it off', WHATEVER! Then a few days later I checked my bank account only to find that they had charged me $130.04 and not the $105 that I was told. I had to call the manager back myself as he did not return my call. He was not helpful and tried the same 'maybe someone stole the gas' crap. This company is a joke and they are only in business because they are stealing money from hard working people. DO NOT EVER RENT A TRUCK FROM THEM
USE Pensky - muck better company, better customer service, better equipment.
Beware of BUDGET TRUCK RENTAL in ARLINGTON, TX
Tina
Grand Prairie, Texas
U.S.A.
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