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Report: Privacy Matters

Category: Internet Marketing Companies

Privacy Matters I was charged $19.95 from AP9*PRIVACYMATTERS on my checking account St. Paul Minnesota

*Consumer Comment ..Unfortunately - if you did sign up for classmates.com

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Privacy Matters

Phone:  877-993-6264
Fax:  
 
http://www.privacymatters-program.com/
St. Paul, Minnesota,
U.S.A.

Submitted: 11/20/2008 8:50:39 AM

Modified: 11/20/2008 10:59:41 AM
Reported By

Mh

St. Paul, Minnesota

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When I checked my balance, I found a $19.95 charge to my checking account. My bank told me to call them directly and ask for the charge to be removed. I called 877-993-6264. I found out that 'they had offered the membership to me when I joined Classmates.com' -- that is not true. I never agreed to this membership. They are removing the charge from my account, but I am now having my bankcard cancelled and reissued so that no one else can get my number.

Mh
St. Paul, Minnesota
U.S.A.

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Updates & Rebuttals:

Updates & Rebuttals
  • Unfortunately - if you did sign up for classmates.com Laurie [11/20/2008 9:42:40 AM]

ConsumerComment

Submitted: 11/20/2008 9:42:40 AM

Modified: 11/20/2008 10:59:41 AM
ConsumerComment

Laurie

Haslet, Texas
U.S.A.

Unfortunately - if you did sign up for classmates.com

You did sign up - because you failed to notice that they were offering that program as part of the sign-up process.

They are required to disclose this, however it is usually with completing a survey, money off your current order - or small print with a pre-checked check box that you missed.

It is absolutely imperative that you PAY attention to all messages when doing any online shopping to avoid this.

Also - always contact the retailer and tell them to STOP allowing the sign-up process as part of the ordering process- its one thing to allow them to adverstise only - its another thing altogether to make signing up an ordering process requirement.

Complain to the FTC as well

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